Free Worldwide Shipping


1- What Payment Methods Are Accepted?

We accept all major credit cards. You may also check out using PayPal

2- How Do I Return An Item?

Please contact us at to assist and guide you through the process

3- How Long Does It Take For My Refund To Process?

Once we receive your return, your refund will be processed within 3 - 5 business days.We will issue the refund back to appropriate account based on the original method of payment.  Please understand, one we process the credit,  that it may take up to 5 business days for the bank to apply the credit to your account.

4- when will i receive my order?

Please allow 3-4 weeks to receive your order. We import all items from overseas and time taken is due to custom and shipping process.

5- what if i receive my order damaged? 

Of course we will take it back your satisfaction is very important to us.

6- How much does shipping cost?

CaseTent is offering worldwide free shipping.

7- Can I change my order after it has been placed?

We typically ship orders within hours of receiving them but shoot us an email to  as soon as you realize that something may be wrong. We will work hard to get you what you need!

 8- How can I find my order?

We will send you a tracking code which you can use in track my order page during the shipping period.