FAQ
We accept all major credit cards. You may also check out using PayPal
Please contact us at contact@casetent.com to assist and guide you through the process
Once we receive your return, your refund will be processed within 3 - 5 business days.We will issue the refund back to appropriate account based on the original method of payment. Please understand, one we process the credit, that it may take up to 5 business days for the bank to apply the credit to your account.
Please allow 3-4 weeks to receive your order. We import all items from overseas and time taken is due to custom and shipping process.
Of course we will take it back your satisfaction is very important to us.
CaseTent is offering worldwide free shipping.
We typically ship orders within hours of receiving them but shoot us an email to contact@casetent.com as soon as you realize that something may be wrong. We will work hard to get you what you need!
We will send you a tracking code which you can use in track my order page during the shipping period.